Before installing the antivirus software, ensure that your system meets the following requirements:
– You will receive a download link via email.
– Click the “Download Now” button to download the installer file.
– Locate the downloaded file, typically found in your “Downloads” folder.
– Double-click the installer file to run it.
– Click “Yes” if prompted by User Account Control.
– Read and accept the End User License Agreement (EULA).
– Choose the installation type (recommended: “Full Installation”).
– Click “Next” to continue.
– Wait for the installation process to complete. This may take a few minutes.
– Click “Finish” once the installation is complete.
– Open the antivirus software from your desktop or Start menu.
– Enter the activation code provided with your purchase via email.
– Click “Activate” to complete the activation process.
– Ensure your antivirus software is up-to-date by running the initial update.
– Click “Update” in the software interface to download the latest virus definitions.
– Press `Windows + R` to open the Run dialog.
– Type `control` and press `Enter` to open the Control Panel.
– Click on “Programs” or “Programs and Features” (depending on your view settings).
– Scroll through the list of installed programs to find the antivirus software.
– Click on the antivirus software to select it.
– Click the “Uninstall” button at the top of the list.
– Follow the on-screen prompts to complete the uninstallation process.
– Restart your computer if prompted.
If you encounter any issues during the installation or uninstallation process, please contact our support team:
– Live Chat: Available Monday-Sunday, 8am-12am
– SMS Support: Available Monday-Sunday, 8am-12am
– Customer Service Calls: Available Monday-Sunday, 8am-12am
For further assistance, visit our contact us page or call us at 1-800-342-4999.
Please fill in the form below and our support staff will respond as soon as possible
